We stand behind our products 100%. If you have received something that you’re not head over heels for, contact us within 3 days of receiving your order to discuss a refund.*
The credit that you receive on your refund will apply only to the purchase price; shipping and processing fees will not be refunded.
*You MUST contact us within 3 days of receiving your order to be eligible for a refund as no refunds will be given without prior approval.
What We Don't Offer Returns On
Due to the nature of the following products we don’t offer refunds on any of the following*:
- PowerPoint Templates
- Google Slides Themes
- Presention Customize
*Sometimes accidents can happen. While we don’t normally offer refunds on the listed items, if your order has a damaged item, please contact us.
Return Process
All returns must first be authorized by our Customer Service Team. For all the information on how the refund process works, please contact customer service within 3 days of receiving your order. Our friendly team here can be contacted in the following ways:
- Hours: 8:00 AM to 4:00 PM MST
- Monday–Friday excluding holidays
- Email: [email protected]
- Live chat on our website
Not sure what to do with your item or what is happening with your return*? Email us [email protected] or live chat from 8:00 AM to 4:00 PM MST, Monday – Friday excluding holidays.
- If you are inquiring about the state of a return please email or chat with the following information: invoice #, the name used on the order and the shipping address the order was sent to.